FirstStep logo How to Use FirstStep Home
General Tips
Benefit Programs
Tools & Resources
search Printer Version
SSI: Supplemental Security Income
Supplemental Security Income (SSI)

What Your Client Needs to Apply

Your clients may need to provide the following information to apply for SSI benefits:

  • Social Security number
    (Social Security number cards and replacements can be requested through the SSA Web site at http://www.socialsecurity.gov/ssnumber/)
  • Birth certificate or other proof of age
    (the SSA Web site can help you locate the appropriate contact to obtain a copy of your client’s birth certificate at www.socialsecurity.gov/vitalstats.html)
  • If your client has a disability, he/she will need to provide the names, addresses, and telephone numbers of doctors, hospitals, and clinics where he/she has been treated.

Original documents or copies certified by the issuing office must be provided.


Obtaining a Social Security Card/Replacement Card
Application Process
Renewal Process
Appeals Process



Obtaining a Social Security Card/Replacement Card

To get a Social Security number or card, your client will need to complete an Application for a Social Security Card (Form SS-5), and show documents that prove his/her age, identity, U.S. citizenship or lawful alien status.

Your client can get a Social Security application by:

top


Application Process
Your client can either apply for SSI in person or he/she can call the Social Security Administration toll-free at 1-800-772-1213 to set up an appointment for a phone interview.

Social Security considers the application filing date to be the day your client makes an appointment to apply for SSI. If your client fails to keep this appointment, Social Security will send a letter to your client informing him/her to apply within 60 days from the date on the letter in order to use the date of the original call as the application date.

Your client should begin to receive his/her SSI benefits beginning the first full month after the month he/she filed the applications, or in the month following the month in which he/she first become eligible. If your client is disabled, the determination process for SSI may be longer.

For example, if your client submits his/her application in January and SSA approves it in April, then he/she will receive the first benefit payment in May, which will include the benefit payments for February, March, April, and May. If your client calls SSA to schedule an appointment in November, submits his/her application in January and SSA approves it in May, then he/she will receive the first benefit payment in May, which will include the benefit payments for December, January, February, March, April, and May.

Please note there are different applications and forms for adults and children applying to receive SSI benefits. Be sure to call Social Security at 1-800-772-1213 if your client has any questions.

top


Renewal Process
Social Security will regularly re-evaluate your client’s eligibility for SSI benefits to make sure that he/she is still eligible and receiving the proper amount. The length of time between scheduled re-evaluations varies depending on the likelihood that your client’s situation may change in a way that affects his/her eligibility and/or payment amount.

If your client was eligible as a child in the month before he/she turned 18 years of age, he/she must have his/her eligibility re-evaluated. The re-evaluation will be done during the one-year period beginning on your client’s 18th birthday. Social Security uses the rules for adults filing new claims to do the re-evaluation.

Social Security will contact your client for the re-evaluation. It may be conducted by mail, telephone, or personal interview. Your client will be asked to provide the same kind of information that he/she gave when he/she first applied.

top


Appeals Process
If your client is deemed ineligible to receive SSI benefits, a letter will be sent to your client explaining the decision and how to appeal the decision. Your client has the right to appeal this decision if he/she does not agree with it.

When appealing a decision made by Social Security, your client should know there is a four-step appeal process:

(1) Reconsideration
(2) Hearing by an Administrative Law Judge (ALJ)
(3) Review by the Appeals Council
(4) Federal court review

(1) Reconsideration
Your client may request a review of the case if he/she disagrees with the first decision. Then, a person who did not make the first decision will decide the case again.

(2) Hearing by an ALJ
If your client disagrees with the reconsideration, he/she may request a hearing before an ALJ.

(3) Appeals Council Review
If your client disagrees with the ALJ's action, he/she may request that the Appeals Council review the case.

(4) Federal Court Review
Your client may request an appeal through the United States court system, starting with the United States District Court, if he/she disagrees with the Appeals Council's decision, or if his/her request for a review is denied.

top