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Medicare Quality Improvement Community (MedQIC)
The Medicare Quality Improvement Community (MedQIC) Web site is a free on-line resource for quality improvement interventions and associated tools, toolkits, presentations, and links to other resources. MedQIC is founded on the principle of sharing resources created or endorsed by Quality Improvement Organizations (QIOs). These quality improvement resources are shared within the QIO community and with the health care providers they serve. The content framework for the Web site is based on the Centers for Medicare & Medicaid (CMS) 9th Statement of Work (SOW) contract. The contract prioritizes the work of the QIOs into themes, categories, and measures. MedQIC is funded by CMS to provide a framework for the 9th SOW content developed by subject matter experts for beneficiary protection, care transitions, chronic kidney disease (CKD), health disparities, patient safety, and prevention. The Quality Improvement Organizations Support Contractors (QIOSCs) develop and manage the content on MedQIC based on their expertise in the theme sections. QualityNet
Established by CMS, QualityNet provides healthcare quality improvement news, resources and data reporting tools and applications used by healthcare providers and others. QualityNet is the only CMS-approved website for secure communications and healthcare quality data exchange among QIOs, hospitals, physician offices, nursing homes, end stage renal disease (ESRD) networks and facilities, and data vendors. The goal of QualityNet is to help improve the quality of health care for Medicare beneficiaries by providing for the safe, efficient exchange of information regarding their care. QIO Synergy
The QIOSynergy website connects potential partners who share common goals and a commitment to improving the quality of care provided to Medicare beneficiaries. Companies, organizations, or institutions that are interested in partnering with QIOs can list themselves on the website or find out more information about local QIO activities in their area. In particular, QIOSynergy connects patients, family members, community resources, and providers together to combat health care disparities under CMS' Every Diabetic Counts initiative; however, QIOSynergy also connects partners interested in working on any aspect of the 9th SOW. Advancing Excellence in America's Nursing Homes Campaign
Advancing Excellence in America's Nursing Homes is an ongoing, coalition-based campaign concerned with how we care for the elderly, chronically ill and disabled, as well as those recuperating in a nursing home environment. The campaign builds on the success of other quality initiatives like Quality First, the Nursing Home Quality Initiative, and the culture change movement. Campaign goals include creating a culture of person-centered, individualized care and an empowered workforce in nursing homes. Much of the work of the Campaign aligns with the patient safety work under the QIO 9th SOW and other critical QIO quality projects. QIOs have been central to the success of the Campaign to date. QIO Information for Medicare Beneficiaries and Their Advocates
QIOs protect the rights of beneficiaries who are concerned about the quality of their care. QIOs work to find the reason why things happened to cause your concern and to determine the likelihood that it will happen again. The purpose of a quality of care review is not to punish your doctor, but to help improve care delivery for future patients. In cases where chances are high that the scenario will happen again, the QIO will help your healthcare provider make changes in procedures to prevent future problems. Complaints that QIOs receive are handled by doctors who are trained in the medical area that fits best with your concern, and have training in detecting and resolving quality problems. The doctor addresses quality of care concerns with your healthcare provider and reviews your medical records. If you are not satisfied with the quality of care you are receiving, call your local QIO to discuss the situation with a trained professional. You can contact your local QIO online or call us at 1-800-MEDICARE. Visit the "Related Links inside CMS" (below) for more information.
Page Last Modified: 06/02/2009 9:23:37 AM
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