Three PQRI Help Desk Resources Are Available for Eligible Professionals.

1. Provider Call Center Directory

• Remittance Advice Notices
• Incentive payment distribution status
• Adjustments made to incentive payment due to sanctions/overpayments

For contact information, see the "Provider Center Toll-free Numbers Directory" by clicking the link under the "Related Links Inside CMS" section below and scrolling down to the "Downloads" section.

2. External User Services (EUS) – 7:00 AM – 7:00 PM ET

• Registering/creating an IACS account
• Accessing an IACS account
• Changing an IACS account
• Approving users into an organization

Phone: 1-866-484-8049

TTY: 1-866-523-4759

Email:  EUSsupport@cgi.com

3. QualityNet Help Desk – 7:00 AM – 7:00 PM CT

• General CMS PQRI & E-Prescribing Information
• PQRI Portal Password Issues
• PQRI feedback report availability and access

Phone: 1-866-288-8912

Email: Qnetsupport@sdps.org

A downloadable PQRI and Electronic Prescribing Quick-Reference Support Guide for Eligible Professionals is available under the "Downloads" section below.

Downloads
PQRI and Electronic Prescribing Quick-Reference Support Guide [PDF 308KB]
Related Links Inside CMS
Provider Center Toll-Free Numbers Directory
Related Links Outside CMS
There are no Related Links Outside CMS

Page Last Modified: 10/16/2009 8:50:31 AM
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