IACS HELP DESK INFORMATION

HETS Provider GUI (HPG) - MCARE Help Desk

- 1-866-324-7315 (phone)

- 1-615-238-0822 (fax)

- mcare@cms.hhs.gov (email)

HIPAA Eligibility Transaction System User Interface (HETS UI-Pilot) - MCARE Help Desk

- 1-866-440-3805 (phone)

- 1-615-238-0822 (fax)

- mcare@cms.hhs.gov (email)

MMA [Medicare Advantage and Part D Inquiry Service (MARx), CBO/CSR, COB] – MMA Help Desk

- 1-800-927-8069 (phone)

- mmahelp@cms.hhs.gov (email)

DMEPOS Community - Competitive Bidding Implementation Contractor (CBIC) Help Desk

- 1-877-557-5331 (phone)

- CBIC.admin@palmettogba.com (email)

Provider / Supplier Community and FI/Carrier/MAC - External User Services (EUS) Help Desk

- 1-866-484-8049 (phone)

- TTY/TDD - 1-866-523-4759 (Monday - Friday; 7am-7pm EST)

- EUSSupport@cgi.com (email)

Post Acute Care Payment Reform Demonstration – CARE Application – RTI Help Desk

- 1-866-412-1510 (phone)

-  help@pacdemo.rti.org (email)

Demo Community - EHR Demo Help Desk

- 1-410-786-6921 or 6625 (phone)

- 1-410-786-1048 (fax)

- EHR_DEMO_APPLICATION_SUPPORT@cms.hhs.gov (email)

Downloads
IACS Approver MAMA/PD/PDP/CC/CBO_CSR Quick Reference Guide; December 2008 [PDF, 255 KB] IACS Approver COB/HETS_UI/Community Quick Reference Guide; December 2008 [PDF, 301 KB] IACS User Guide for Approvers; January 2009 [PDF, 5.2 MB] IACS User Guide Main Body; August 2009 [PDF, 4.4 MB] IACS User Guide IPC Web Application; March 2009 [PDF, 10.5 MB]
Related Links Inside CMS
CMS Applications Portal
Related Links Outside CMS
There are no Related Links Outside CMS

Page Last Modified: 08/12/2009 11:01:48 AM
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