Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
| SE0926 | 2009 - 20010 Seasonal Influenza (Flu) Resources for Health Care Professionals | N/A | JA0926 |
| R1765CP | 2009 Durable Medical Equipment Prosthetics, Orthotics, and Supply Healthcare Common Procedure Coding System (HCPCS) Code Jurisdiction List | 6522 | JA6522 |
| R515OTN | 2009 Reminder for Roster Billing and Centralized Billing for Influenza and Pneumococcal Vaccinations | 6539 | JA6539 |
| SE0929 | 2010 Annual Participation Enrollment Program Extension | N/A | N/A |
| R1789CP | 2010 Annual Update for the Health Professional Shortage Area (HPSA) Bonus Payments | 6581 | JA6581 |
| R1814CP | 2010 Annual Update of Healthcare Common Procedure Code System (HCPCS) Codes for Skilled Nursing Facility (SNF) Consolidated Billing (CB) Update | 6619 | JA6619 |
| R1813CP | 2010 Healthcare Common Procedure Coding System (HCPCS) Annual Update Reminder | 6620 | N/A |
| R1837CP | 2010 Healthcare Common Procedure Coding System (HCPCS) Annual Update Reminder | 6620 | N/A |
| R545OTN | 5010-D.0 Project Healthcare Claims Acknowledgement 277CA Generator (FISS and MCS ONLY) | 6622 | N/A |
| R537OTN | 5010-D.0 Project Receipt, Control and Balancing Initial Phase for A/B Medicare Administrative Contractor (MAC) Only | 6597 | N/A |