Contractor Provider Customer Service Resources
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Content Section
Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
There are 460 items in this list.
| R113BP | Implementation of Changes in End Stage Renal Disease (ESRD) Payment for Calendar Year (CY) 2010 | 6679 | N/A | | R599OTN | Integrated Outpatient Code Editor (IOCE) PC (interactive and batch) Re-Write | 6709 | N/A | | R1859CP | MIPPA Section 139 Teaching Anesthesiologists | 6706 | N/A | | R1858CP | Quarterly Update to Correct Coding Initiative (CCI) Edits, Version 16.0, Effective January 1, 2010 | 6728 | N/A | | R600OTN | Elimination of National Standard Format (NSF) Code from the VMS System | 6689 | N/A | | R1740CP | July 2009 Update to the ASC Payment System; Summary of Payment Policy Changes | 6496 | N/A | | R312PI | Home Health Agency (HHA) Capitalization Requirements | 6732 | N/A | | R1857CP | New Waived Tests | 6685 | N/A | | R313PI | Program Integrity Manual (PIM) Reorganization Chapters 1, 2, and 7 | 6546 | N/A | | R504OTN | J12 Production Region Merge of the District of Columbia, Maryland, New Jersey, and Pennsylvania Part A Workloads | 6345 | N/A |
Data Last Updated : 11/23/2009 Help with File Formats and Plug-Ins
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