Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search

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Transmittal #	Subject	CR #	Job Aid #
R100NCD	Surgery for Diabetes	6419	N/A
R101BP	January 2009 Update of the Hospital Outpatient Prospective Payment System (OPPS)	6320	N/A
R101NCD	Wrong Surgical or Other Invasive Procedure Performed on a Patient; Surgical or Other Invasive Procedure Performed on the Wrong Body Part; Surgical or Other Invasive Procedure Performed on the Wrong Patient	6405	N/A
R102BP	Shipboard Services Billed to the Carrier and Services Not Provided Within the United States. This CR rescinds and fully replaces CR 6217.	6327	JA6327
R102NCD	Wrong Surgical or Other Invasive Procedure Performed on a Patient; Surgical or Other Invasive Procedure Performed on the Wrong Body Part; Surgical or Other Invasive Procedure Performed on the Wrong Patient	6405	N/A
R103BP	Ambulance Services and Expiration of the Ambulance Fee Schedule Transition Period	6318	JA6318
R103NCD	Sleep Testing for Obstructive Sleep Apnea (OSA)	6534	JA6534
R104BP	April 2009 Update to the ASC Payment System; Summary of Payment Policy Changes/Manual Revisions.	6424	N/A
R104NCD	FDG PET for Solid Tumors and Myeloma and Additional Manual Updates	6464	N/A
R105BP	List of Medicare Telehealth Services	6458	JA6458

Data Last Updated : 11/23/2009
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