Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search
| R1353CP | Application of ASCA Enforcement Review Decisions Made by Other Medicare Contractors to the Same Providers When Selected for ASCA Review by the Railroad Medicare Carrier, Elimination of References to Claim Status and COB Medicare HIPAA Contingency Plans and Changes to Reflect Transfer of Responsibility for Medigap Claims to the COBC Contractor | 5606 | N/A |
| R78BP | Unlabeled Use for Anti-Cancer Drugs: Medical Literature Used to Determine Medically Accepted Indications for Drugs and Biologicals Used in Anti-Cancer Treatment | 5729 | N/A |
| R295OTN | Durable Medical Equipment Medicare Administrative Contractors (DME MACs) - Discontinuance/Cancellation of the Use of a WL Modifier on Claims for the DeWall Posture Protector Orthotic Body Jacket HCPCS Code (L0430) | 5758 | N/A |
| R76NCD | Ultrasound Diagnostic Procedures | 5608 | N/A |
| R1394CP | Manual Updates to Chapter 6, Skilled Nursing Facility (SNF) Inpatient Part A Billing, for No Payment and Medicare Advantage (MA) Claims | 5840 | N/A |
| R1351CP | Correction to CR5645 -July 2007 Quarterly Update to the HCPCS Codes for Albuterol, Levalbuterol, and Reclast | 5735 | N/A |
| R1345CP | Remittance Advice Remark Code (RARC) and Claim Adjustment Reason Code (CARC) Update | 5721 | N/A |
| SE0736 | Required Use of Tamper-Resistant Prescription Pads for Outpatient Drugs Prescribed to Medicaid Recipients on or After October 1, 2007 | N/A | N/A |
| R1363CP | Analysis and Design Only - Processing All Diagnosis Codes Reported on Claims Submitted to Durable Medical Equipment Medicare Administrative Contractors (DME MACs) | 5030 | N/A |
| R293OTN | Instructions for Fiscal Intermediary Standard System (FISS) and Multi-Carrier System (MCS) Healthcare Integrated General Ledger Accounting System (HIGLAS) Change | 5705 | N/A |