Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search

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Transmittal #	Subject	CR #	Job Aid #
R669CP	Schedule for Completing the Calendar Year 2006 Fee Updates and the Participating Physician Enrollment Procedures.	4013	N/A
R655CP	Update To The Hospice Payment Rates, Hospice Cap, Hospice Wage Index and the Hospice Pricer For FY 2006	3977	N/A
R730CP	Calendar Year (CY) 2006 Participation Enrollment and Medicare Participating Physicians and Suppliers Directory (MEDPARD) Procedures	4051	N/A
R14COM	Provider Inquiry Reporting Standardization	4048	N/A
R13COM	Provider Contact Centers Training Program	3951	N/A
R134PI	Change in Provider Enrollment Timeliness Standards	4213	N/A
R12SOM	SOM Appendix PP - Guidance to Surveyors for Long Term Care Facilities	N/A	N/A
R84FM	Revised Instructions on Contractor Procedures for Provider Audit, and Clarification of CET Requirements for Medicare Auditors.	4060	N/A
R85FM	Expansion of Form 5 of the Contractor Reporting of Operational and Workload Data (CROWD)	3864	N/A
R15SOMA	Medical Director Guidance	N/A	N/A

Data Last Updated : 11/20/2009
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