Job aids contain information to assist Customer Service Representatives (CSRs) with answering inquiries. The content is especially useful to call center management including supervisors, trainers, quality assurance staff, and CSRs who handle matters related to Medicare providers. Job Aids Full-text Search

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Transmittal #	Subject	CR #	Job Aid #
R146CP	Clarification of Billing for Separately Billable ESRD Drugs	3176	N/A
SE0458	MMA - Medicare-Approved Drug Discount Cards and Transitional Assistance Program: A Summary of New Initiative of Interest to Pharmacists and Pharmacy Professionals	N/A	N/A
SE0457	MMA - Medicare-Approved Drug Discount Cards and Transitional Assistance Program: A Summary of New Initiative of Interest to Physicians and Other Health Care Professionals	N/A	N/A
SE0423	MMA - New Medicare-Approved Drug Discount Cards and Transitional Assistance Program: A Summary for Pharmacists and Other Pharmacy Professionals	N/A	N/A
SE0422	MMA - New Medicare-Approved Drug Discount Cards and Transitional Assistance Program: A Summary for Physicians and Other Health Care Professionals	N/A	N/A
R131OTN	Coverage of Routine Costs of Clinical Trials Involving Investigational Device Exemption (IDE) Category A Devices	3548	N/A
R84PI	Payment for Emergency Medical Treatment and Labor Act (EMTALA) - Mandated Screening and Stabilization Services	3437	N/A
R414CP	Emergency Update to the 2005 Medicare Physician Fee Schedule Database	3595	N/A
R313CP	Remittance Advice Remark Code and Claim Adjustment Reason Code Update	3466	N/A
R154CP	Remittance Advice Remark Code and Claim Adjustment Reason Code Update	3227	N/A

Data Last Updated : 11/20/2009
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